Contact us

We value your inquiries and feedback. For any questions, concerns, or assistance regarding your orders, products, or services, please reach out to our dedicated support team.

Email Support

For prompt assistance, send us an email at [email protected]. Our team typically responds within 24 hours during business days.

Mailing Address

If you need to send correspondence or returns, please use the following address:

FernTor Customer Service
123 Commerce Lane, Suite 400
Austin, TX 78701
United States

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (Central Time). We are closed on weekends and major holidays.

Product Categories

We specialize in high-quality Mouse, Controller, and Headphones. For product-specific inquiries, please include the product name and model in your email to help us serve you better.